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Return Policy
Returns accepted only within 10 days under the following conditions:
1. Product has a manufacturing defect
2. You have received the wrong size
3. You have received the wrong color
4. You have received the wrong quantity
How to initiate a return:
Contact customer care at 91-9820992905 or ornejewels@gmail.com and request a return.
The following information will need to be provided:
Order Number
Invoice Number
Nature of Complaint
Customer Service will issue a complaint number and give you subsequent shipping instructions.
Please ensure that the product is unused and that the packaging is intact.
Customer Satisfaction is our top priority. We will make every effort to ensure that a replacement is issued in a timely manner. Where not possible, a prompt refund will be issued to the customer but please remember, refund would be process within 10 days through online payment mode.
